Valued ZiTEL customers. We want to keep you in the loop regarding the ongoing service interruption that has occurred due to a disruption in our main line circuit caused by Mid-Atlantic Broadband and SEGRA.
We understand how frustrating it can be when connectivity is affected, and we want to assure you that our dedicated teams are actively working to resolve the issue that has been caused by Segra and Mid-Atlantic Broadband.
Our skilled technicians and support crews are already en route to address and repair the error caused by our circuit providers. We apologize for any inconvenience this may have caused, and we appreciate your patience as we work diligently to restore the connection to its full capacity.
At ZiTEL, we prioritize delivering reliable and uninterrupted service, and incidents like these are rare. We remain committed to providing you with the exceptional internet experience you deserve.
Rest assured that our technical teams are working around the clock to rectify the situation, and we will keep you updated on the progress of the repairs.
Thank you for choosing ZiTEL as your trusted internet service provider. We deeply value your loyalty and appreciate your understanding as we resolve this matter promptly.
If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team. We're here to help!